Frequently Asked Questions
How Much Do You Charge for Shipping?
Orders under $39 have a flat-rate shipping and handling charge of just $7. All orders over $39 ship free, regardless of weight.
When Will My Order Arrive?
We currently offer two shipping options:
- Standard Shipping: Delivery to your home or office in 4-7 business days*.
- Expedited Shipping: Delivered to your home or office in 3-5 business days*.
Do You Offer International Shipping?
Currently, our products are available only for delivery within Canada.
What is Your Return Policy?
We offer a 180-day 100% satisfaction guarantee. If you find, for any reason, our products are not right for you, simply contact our customer service team for a full refund. Read more about our Happiness Guarantee here. Attach link
What is the Shelf Life of Your Products?
Our small-batch manufacturing system ensures our products do not languishing in an empty warehouse. This means the products you receive are always fresh and remain highly potent for 2-3 years when stored as directed.
What Kind of Bottles Do You Use?
Our products are stored and shipped in BPA-free plastic bottles.
Can I Take Your Products if I have Allergies?
In most cases - yes! All our products are Gluten, nut, dairy, and corn-free and made with non-GMO ingredients.
*Please note, due to factors beyond our control (weather, pandemic, fire, etc.), as well as the high number of packages handled by Canada Post, there could be a slight delay in delivery times.